How can we help?

Strumie is a music-first platform built for independent artists and the listeners who love discovering them. Artists can release music, sell merchandise, host events, manage their team, and get paid — all from one app. Listeners can discover new artists, support them directly, and be part of a real music community.

Strumie is currently in development and coming soon to iOS. Join our waitlist on the homepage to be notified as soon as the app launches. We'll also send early access invitations to waitlist members before the public release.

Strumie is free for listeners — you can discover music, follow artists, and engage with the community at no cost. Artist accounts require a one-time registration fee of $50 with no subscriptions or monthly charges. Small processing fees apply on certain transactions such as merch sales, ticket sales, and tips.

Strumie will launch on iOS first. Android and web versions are planned for future releases. Join the waitlist to stay updated on availability for your device.

The one-time $50 fee gives you lifetime access to every artist feature: unlimited music releases (singles, EPs, albums), a built-in merch store with inventory management, event creation and ticketing with QR entry, analytics and audience insights, team management with role-based permissions, a direct payout wallet, and community tools. No subscriptions, no monthly fees — it's yours forever.

No. The artist registration fee is a one-time, non-refundable payment. This is outlined in our Terms of Service. By paying the fee, you acknowledge this policy.

Small processing fees apply on transactions such as merchandise sales, ticket purchases, tips, and music purchases. These fees cover payment processing, fraud prevention, and platform operations. Exact rates are disclosed within the app before you set up any transaction. We are transparent about every fee — no surprises.

Revenue from merch sales, ticket sales, tips, and music purchases goes directly into your Strumie wallet. You can cash out anytime through our payment processing partner. Payouts are subject to any applicable processing fees and minimum thresholds as displayed in the app.

Yes. Strumie's team management feature lets you invite managers with granular, role-based permissions. You control what they can access — whether that's uploading music, managing merch, editing events, or viewing analytics. You stay in control while your team helps you operate.

You do. Strumie never claims ownership of your music, art, or content. You retain all rights to everything you upload. We only require a limited license to display and distribute your content on the Platform as described in our Terms of Service.

Yes. Artists are solely responsible for ensuring they have all necessary rights, licenses, and clearances before uploading any music to Strumie. This includes master recording rights, mechanical rights, and any rights managed by organizations like ASCAP, BMI, or SESAC. Strumie is a technology platform — we do not verify or assume liability for the rights status of uploaded content.

Strumie is built around discovery. Browse artists, explore community-driven recommendations, and find fresh independent music through search and curated features. Everything on Strumie is music — no podcasts, no noise, just artists and the listeners who support them.

Absolutely. You can send tips, buy merch, and purchase event tickets — all directly through the platform. Your support goes straight to the artist, not through a chain of middlemen.

No. Strumie is free for listeners. You can discover music, follow artists, build your library, and engage with the community at no cost.

You can request account deletion through the app settings or by contacting us at support@strumie.com. Account deletion is permanent and cannot be reversed. For artist accounts, deletion does not entitle you to a refund of the registration fee. Certain data may be retained as required by law (such as financial records for tax purposes).

We use encryption in transit (TLS/SSL) and at rest, secure authentication, access controls, and regular security monitoring. Payment information is handled by third-party processors (like Stripe) and is never stored on our servers. For full details, see our Privacy Policy.

Try resetting your password through the sign-in screen. If you used Apple or Google sign-in, make sure you're using the same method you originally registered with. If you're still having trouble, submit a request below or email support@strumie.com and we'll help you get back into your account.

If you believe your copyrighted work has been used without authorization, you can submit a DMCA takedown notice to dmca@strumie.com. Include: a description of the copyrighted work, the location of the infringing content on our platform, your contact information, a good faith statement, and your signature. Full details are in Section 9 of our Terms of Service.

You can read our Terms of Service and Privacy Policy at any time. Links are also available in the footer of every page.